Cloud Communications System.

Boost customer satisfaction with VoIP solutions tailored to your business needs.
  • Empower your business with Company’s cutting-edge phone systems and hosted telephony. Enjoy flexible, high-performance voice solutions that grow with you—no expensive hardware, no complex setup, just smooth, reliable communication.
VOIP Phone systems
VoIP (Voice over Internet Protocol) transmits voice calls over IP networks using an internet connection instead of traditional telephone lines. These systems convert analogue voice signals into digital data by compressing sound into smaller packets, which are then transmitted over an IP network to devices such as smartphones, computers, and tablets.
SIP trunk services
SIP trunk services offer a flexible, cost-effective alternative to ISDN, compatible with all major IP PBX brands in the UK. Fidelity’s SIP trunk services provide better value per channel and greater flexibility with phone numbers and locations. They are faster to install, ensure reliable business continuity, and prevent call disruptions.
Microsoft Teams
Maximize the capabilities of your Microsoft Teams Phone System with Operator Connect, a complete solution for PSTN calling and advanced call management features. Fully integrated with Microsoft Teams, Operator Connect delivers reliable VoIP connectivity via Talk4Busines extensive network, supporting both inbound and outbound calls to national and international destinations.
Customer Service Platforms
Horizon Contact is a comprehensive contact centre solution specifically designed to integrate seamlessly with Horizon, delivering a unified experience and shared feature set for all users. This solution provides a rich customer contact experience across voice, email, webchat, and outbound SMS. Horizon Contact supports a wide range of handsets and utilizes WebRTC technology to enable the use of softphones, ensuring versatile and efficient communication options for your contact centre.